How to Register a Complaint in RERA

Post the Real Estate Regulation and Development Act (RERA) implementation, there have been many such instances where the developers have compensated the complainant for delayed possession and misrepresentation.
The MahaRERA in a recent adjudication allowed the complainant to withdraw from the project and directed the company to refund Rs1.9 crore with interest, and pay a compensation of Rs 2 lakh for misrepresentation on access to amenities offered. So, if you feel that your developer has cheated your or has not delivered what it had promised earlier, then you can register a complaint with the respective state RERA.

Step by Step Guide to Register a Complaint Against Builders in RERA

  • Visit RERA authority’s website of the respective state
  • Get register as a complainant by providing your details like email id, mobile number etc.
  • Go to accounts and select My profile to enter details asked for
  • Click on the ‘Complaint Details’ tab and choose ‘Add New Complaint’
  • Provide details asked for, including the project’s registration numbers, and the respondent’s antecedents
  • Share facts of your case and upload relevant documents
  • Specify the nature of relief you are seeking, explaining the grounds and the relevant legal provisions (if you know)
  • After That, accept the declaration of having provided accurate information
  • Pay the requisite fees online through NEFT or RTGS System or any other digital transaction mode
  • A RERA adjudicating officer will hear your case and issue an order if merit found in homebuyers claim
  • Not satisfied with the adjudicating officer’s order; you can approach the appellate tribunal within 60 days from receipt of the order

We suggest taking the help of a professional to document the issues. The Home Inspection report is one of the ways where you can register a complaint of misrepresentation with a proper report along with HD quality image of poor construction quality, shortage in carpet area, improper wiring, seepage issues etc.

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